Patient communication & follow-ups

Consistent, professional patient communication is key to building trust, improving retention, and keeping schedules full. Our Patient Communication & Follow-Ups service provides seamless, remote support to ensure every patient feels valued and cared for beyond the dental chair.

Key Features

Appointment Reminders

Multi-channel reminders (call, text, email) to reduce no-shows and late cancellations.

Recall & Reactivation Campaigns

Proactive outreach to patients due or overdue for hygiene visits or treatment follow-ups.

Treatment Plan Follow-Up

Personalized communication with patients regarding pending or incomplete treatments to encourage case acceptance.

Patient Education & Engagement

Sharing aftercare instructions, preventive tips, and practice updates to build stronger relationships.

Feedback & Surveys

Collecting patient feedback after visits to improve satisfaction and identify opportunities for growth.

Benefits

Stronger Patient Relationships – Consistent follow-up shows patients you care beyond their appointment.
Higher Case Acceptance – Gentle reminders and education help patients move forward with recommended treatment.
Fewer Missed Appointments – Reliable reminders keep your schedule full and productive.
Improved Retention – Reactivating inactive patients brings them back into your care cycle.
Time Savings for Your Team – Let us handle the calls, emails, and reminders so your staff can focus on in-office care.

Our dedicated virtual team ensures every patient gets timely, personalized communication that strengthens loyalty and keeps your practice thriving.